Canon pixma
Canon designed the All-in-One Printers in such a way to require consumers to maintain ink in their devices regardless of whether they intend to print,” continues the complaint. “There is no reason or technical basis for manufacturing the All-in-One Printers with an ink level detection function that causes the scanner to stop functioning when ink is low or empty. “The All-in-One Printers do not scan or fax documents when the devices have low or empty ink cartridges (the “Design Issue”), and Canon’s advertising claims are false, misleading, and reasonably likely to deceive the public.”īecause there is no practical need for ink when scanning, for example, Leacraft argues that Canon is merely doing this to increase profits and the company was therefore engaging in unjust enrichment. Leacraft claims that consumers had been deceived into buying a product that was designed to artificially and unethically introduce functional bottlenecks by tying them to ink levels, even if there’s no practical link between them. This is despite the printer being advertised as having three distinct features – print, copying, and scanning and no warning that ink is required for all those features. “Plaintiff Leacraft would not have purchased the device or would not have paid as much for it had he known that he would have to maintain ink in the device in order to scan documents.” He said while using his Canon Pixma MG6320 printer he was surprised to discover that the “all-in-one” machine would refuse to scan or fax documents if the printer ran out of ink. This has of course been an issue for many years, with Canon merely telling those who complain that this is how it works.Ĭanon USA is now facing a class-action lawsuit led by David Leacraft, who is claiming deceptive marketing and unjust enrichment by the company.
#Canon pixma download
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